SWINGFIT

Before completing your registration to join our membership, it’s critical that you understand what you’re buying. All memberships are monthly subscriptions with no fixed end date or validity periods.

Your membership begins the day you register and you may begin booking services upon receipt of the onboarding email in which the links and information regarding how to book are provided to you. 

All membership purchases are subject to a $100 activation & facility management fee. This fee is embedded into your initial registration in which your first monthly payment is inclusive of the fee. This is a one-time fee per membership tenure and will only be billed upon your initial registration. 

Any member who elects to cancel their membership will be subject to the $100 fee again when they choose to return. The only way to bypass the fee is to manage your membership accordingly and place it on hold (as per our policies) when needed or continue with your membership month after month. 

You may place your membership on hold at any time. Holds require a minimum 1-month absence in which a charge of $25/month will be billed to your account until you elect to return to active status. 

Membership holds are limited to a total of (4) months per year. You may hold for 4 consecutive months or spread your 4 month allotment over the course of a year. 

Should you elect to cancel and return at a later date, you will be required to pay the $100 activation/facility fee – even if you already paid the fee previously.

Due to heavy demand and a carefully structured membership capacity, some members may decide to place their status on hold rather than cancel outright as there is no guarantee a spot will be available at a later date and may be subject to an increase in monthly rate. 

All memberships require a minimum (2)-month commitment. After the initial 2-months, members have the flexibility to manage their membership accordingly and remain active, place the membership on hold, or cancel outright. 

No exceptions to the minimum commitment will be made. It is the customer’s responsibility to understand this policy. 

Should you be looking for 1-month access to our facility and membership features, we suggest considering our Flex Packs.

You may cancel your membership at any point with 30-day notice. Upon pending cancellation, the membership will expire at the end of the following month from when notice was received.

For example, if a member’s billing cycle is the 5th of every month (ex. June 5th) and elects to cancel on June 30th, the membership will expire August 5th (the end of the next billing cycle) in which the member will be responsible for July dues (billed on July 5th). If the member were to submit cancellation notice on June 4th, the June 5th payment would be their final payment in which the membership would expire as of July 5th. 

Should you elect to cancel and return at a later date, you will be required to pay the $100 activation/facility fee – even if you already paid the fee previously.

Due to heavy demand and a carefully structured membership capacity, some members may decide to place their status on hold rather than cancel outright as there is no guarantee a spot will be available at a later date and may be subject to an increase in monthly rate. 

If you decide that the SwingFit membership is not for you, no worries! If for whatever reason you wish not to follow through on your purchase, you have 48 hours, if the package has not been fulfilled, to receive a full refund.

Past the 48 hour deadline there will be no refunds issued. 

In the event of injury, or unforeseen circumstance you may be offered a credit in lieu of a refund that can be applied to any other SwingFit services or, you may simply put your membership on hold until ready to return.

Our facility is open daily

• Monday-Saturday: 9:00am – 10:00pm*
• Sunday: 9:00am – 4:00pm

*These hours are subject to holidays, private facility rentals for special events, etc and therefore will be closed to members and the public from time to time.

We set a capacity to how many memberships we have active at once for this reason. With our capacity, we provide our members with equal opportunity to book practice sessions and group classes during peak times and slower times. While we don’t guarantee exact times, our membership capacity allows for at least 3-4 practice sessions and class registrations per week without heavy competition for time frame preferences.